Job Overview:

We are seeking a Mental Health Professional - System Navigator to lead the Behavioral Health Home team. This position is responsible for executing the Department of Human Services (DHS) Behavioral Health Home (BHH) service functions of comprehensive care management, care coordination, and comprehensive transitional care and Auqí Para Ti (APT) functions of care management, case management, and patient education. Behavioral Health Homes offers qualified patients comprehensive care management, care coordination, health and wellness promotion, comprehensive transitional care, individual and family support, as well as referral to community resources. As a Systems Navigator, you'll have the opportunity to make a difference in diverse communities, enhance your leadership and clinical skills in a fast-paced, team environment, and be a part of a department with the mission to strengthen communities by improving the health of individuals and families.

***This is an in office position Mon-Friday 8:00 am to 4:00 pm / 9:00 am to 5:00 pm. After 6 months you can choose to be remote 2 days a week.

Roles and Responsibilities

• Care Coordination - Coordinate care for those in the program. Conduct Assessments to identify client needs, develop care plans and facilitate referrals to appropriate resources.
• Health and Wellness Promotion - Contribute to the provision of health and wellness promotion services within the BHH program. Develop and implement strategies for improving health outcomes and enhancing patient engagement.
• Individualized Support - Provide individualized support to individuals, assisting them in navigating healthcare systems, accessing community resources, and overcoming barriers to care. Advocate for patients’ rights and preferences ensuring their voices are heard and respected throughout the care process.
• Wellness Groups - Conduct wellness groups as appropriate, utilizing individual training and expertise to address the unique needs of individuals in the program. Facilitate group sessions focused on topics such as stress management, coping skills, and health education to promote holistic well-being.

Minimum Qualifications:

• An associates degree in psychology, public or community health or human services.
• One year of experience working in a Community Health Worker role, preferably in a community health center or primary care setting, Care Coordination, Case Management, or Mental Health Services.
• Case Manager as defined in M.S. 245.4871 Subd.4, M.S. 245.462 Subd.4 or Mental Health Practitioner as defined in M.S. 245.4871 Subd. 26 or M.S. 245.462 Subd. 17

Knowledge, Abilities, and Skills:

• Knowledge of County and community resources.
• Ability to establish good working relationships with clinic staff as well as maintaining effective working relationships with other professionals, agencies, and the public.
• Ability to obtain information by direct or collateral research.
• Ability to work independently, analyze problems presented and develop and carry out effective courses of action.
• Skilled in the use of computers and Microsoft applications. Knowledge of Epic Electronic Health Records preferred.
• Strong sense of urgency and the ability to handle time pressures while successfully coordinating and prioritizing multiple projects at the same time.

Must Have

• Drivers License and proof of Insurance
• Qualify as a Case Manager or Mental Health Practitioner
• Medical Assistance Program knowledge
• Strong interpersonal and communication skills
• Knowledge of healthcare systems, community resources, and evidence-based practices in care coordination and mental health support